RealLink AI

RealLink AI Success Guide

RealLink AI setup and help guides

Choose the task you need: create an AI answer page, add business information, share it by QR code or link, review customer questions, manage billing, or fix a setup problem. Start with Getting started if this is your first page.

Table of contents

Getting started

Make your first AI employee, share it, and improve it step by step.

01

Getting started

Create Your First AI Employee

Add the basic information and share your AI. Improve it later with real customer questions.

02

Getting started

Choose the First Job for Your AI

Pick one useful job before trying to teach everything.

03

Getting started

Check Before You Share Your AI Link

Test the AI link and QR code before sharing them with customers.

04

Getting started

What to Check in the First Week

Use the first real questions to improve the AI and your offline materials.

05

Getting started

What to Tell Your AI First

Start with the details customers ask for most often.

Teaching your AI

Add the simple facts customers ask about most.

01

Teaching your AI

What to Tell Your AI

Add the answers customers ask for most, written in the words they actually use.

02

Teaching your AI

Write Clear Menu and Service Answers

Write short answers customers can understand before they visit, book, or buy.

03

Teaching your AI

Update Your AI Every Week

Use real customer questions to keep the AI useful and accurate.

04

Teaching your AI

Teach Your AI for Customers Who Use Other Languages

Make it easier for tourists, export buyers, and international customers to ask questions.

Catalogs and menus

Build visual catalogs and menus that customers can browse, ask about, and open from QR codes.

01

Catalogs and menus

Create Your First Catalog

Add a clear catalog name, categories, products, prices, images, and tags, then publish a useful first version.

02

Catalogs and menus

Publish and Update a Catalog Without Wasting AI Work

Understand saving, publishing, AI training updates, design-only changes, translation revisions, and unpublishing.

03

Catalogs and menus

Choose a Catalog Design That Fits the Products

Choose a catalog theme by product type, image quality, information density, and customer browsing behavior.

04

Catalogs and menus

Prepare Product Images for a Fast, Polished Catalog

Crop, adjust, filter, and optimize catalog images before upload while keeping products accurate.

05

Catalogs and menus

Create and Print a Catalog QR Code

Generate a catalog QR code, use the short public address, download the right format, and test it at the final size.

06

Catalogs and menus

Use the Mini Chatbot While Customers Browse

Understand the floating catalog assistant, product context, mobile sizes, unread answers, and the route to the main chatbot.

07

Catalogs and menus

Use Catalog Products in AI Answers

Publish the product information. When a question matches, the AI can show the right product in its answer.

08

Catalogs and menus

Translate a Catalog When a Visitor Needs It

Use on-demand visitor-language translation, a visible loading message, revision-aware caching, and clear source writing.

09

Catalogs and menus

Show Promotions in the Main Chatbot and Catalog

Choose whether a promotion appears on the main public chatbot, the public catalog, or both without interrupting the mini chatbot.

10

Catalogs and menus

Connect the Catalog to Your Public Chatbot

Use the owner-defined catalog title in public navigation, add it to both action areas, and keep the main chatbot link correct.

11

Catalogs and menus

Add an Inquiry Button to Product Details

Let customers open your inquiry form from the product they are already viewing.

Chatbot settings

Set the greeting, design, buttons, privacy, and open hours.

01

Chatbot settings

Set the Look and First Greeting

Choose a theme and greeting that make customers feel safe to ask.

02

Chatbot settings

Add Booking, Phone, Email, and Address Buttons

Help customers take the next step without searching for your contact details.

03

Chatbot settings

Collect Inquiries With a Simple Form

Show the form when a visitor is ready. Ask only for what you need to reply, and let them delete the request later.

04

Chatbot settings

Use Passwords and Open Hours

Decide who can open the chat and when the chat should be available.

05

Chatbot settings

Understand Your Chatbot Settings

Learn what each setting changes before you save it.

06

Chatbot settings

Choose a Chatbot Theme That Fits Your Brand

Pick a design that makes the chatbot feel like part of your business.

07

Chatbot settings

First Greeting Examples

Use a short greeting that tells customers what they can ask.

08

Chatbot settings

Quick Button Examples

Write button text that makes the next step obvious.

09

Chatbot settings

Set Up Reservations With RealLink AI

Set your open days, available times, and capacity. Then test a booking from start to finish.

Question data

See what customers ask, where they pause, and what to improve.

01

Question data

Read Customer Questions

Use real questions to see what customers care about before they buy or visit.

02

Question data

Find Where Customers Get Stuck

Use question flow to see what customers need before they take the next step.

03

Question data

A 15-Minute Weekly Analytics Review

Review questions once a week and choose one thing to improve.

04

Question data

Turn Repeated Questions Into Better Signs and Menus

When many people ask the same thing, make the answer easier to see offline.

05

Question data

Use Language Data for Tourism and Export

See which languages customers use and what each group asks about.

06

Question data

Use the Overview to Pick the Next Fix

Start with the few items that need attention most, instead of reading every chart.

07

Question data

Use the Missing Information List

See what the AI needs to learn next, based on real customer questions.

08

Question data

Read Usage and Daily Question Trends

Use monthly usage and daily question charts to understand demand.

09

Question data

Read Mood, Urgency, and Improvement Points

See when customers sound confused, rushed, or unhappy. Improve the answers that cause the most trouble.

10

Question data

Read the Visitor Question Flow Map

See what customers usually ask next.

11

Question data

Read the Top Question Paths

See the question sequences customers repeat most often.

12

Question data

Read What Makes Customers pause

Find the questions that slow customers down before booking or buying.

13

Question data

Use the Time Heatmap

See when customers ask questions and what they ask at that time.

14

Question data

Read the Keyword Cloud

See what customers ask about most often.

15

Question data

Read the Keyword Map

See groups of related customer interests in one visual map.

16

Question data

Read Weekday Keyword Trends

See how customer questions change by day of the week.

Ideas by business type

Simple ways restaurants, stores, hotels, clinics, and sales teams can use RealLink AI.

01

Ideas by business type

Restaurant and Cafe Guide

Answer common dining questions and help customers visit, order, or book.

02

Ideas by business type

Tourism and Hotel Guide

Use multilingual AI to answer guest questions before and after arrival.

03

Ideas by business type

Professional Services Guide

Show your services clearly and help serious customers reach the right person.

04

Ideas by business type

Retail and Local Store Guide

Help shoppers compare products and ask questions in stores or online.

05

Ideas by business type

Clinic and Wellness Guide

Answer simple questions about services, visits, location, and booking without collecting sensitive details.

Billing and account

Understand plans, cancellation, refund review, account access, and support.

01

Billing and account

Pricing, Cancellation, and Refunds

Understand what each plan includes, how cancellation works, and when a refund can be reviewed.

02

Billing and account

Choose a Plan by Monthly Questions

Pick a plan based on real usage, not fear.

03

Billing and account

Before Canceling or Closing an Account

Check what you still need before canceling or closing the account.

04

Billing and account

What to Include in a Support Request

Send the details support needs so your issue can be understood faster.

Safety and troubleshooting

Fix common issues with setup, links, privacy, connection, and public chatbots.

01

Safety and troubleshooting

Troubleshooting Checklist

Start with the quick checks before asking support for help.

02

Safety and troubleshooting

Use Links Safely

Use outside links in a way that keeps customers safe and builds trust.

03

Safety and troubleshooting

Set Up a Privacy-Friendly Chatbot

Help customers without asking for sensitive information in chat.

04

Safety and troubleshooting

When Customers Have Connection Problems

Explain Wi-Fi, mobile network, and security checks in a calm way.