Question data
Use the Time Heatmap
See when customers ask questions and what they ask at that time.
What this helps you do
Prepare better answers for busy hours and after-hours customers.
Darker cells mean more questions
Look for the days and hours where questions are concentrated.
Those moments may need stronger answers, clearer signs, or easier buttons.
Connect the chart to real operations
If questions rise after closing time, customers may need clearer hours, booking, delivery, or contact information.
If questions rise during lunch or weekends, prepare answers for the questions people ask at those times.
Use it for staffing and content
The heatmap can help you decide when to update signs, add a booking link, prepare a promotion, or review customer support needs.
It is not just a chart. It shows when customers need you most.
Quick checklist
- Are the busiest day and hour found?
- Is the chart compared with real business hours?
- After-hours questions have clear answers?
- Busy-hour questions have easy next steps?
- Is the same time period checked again later?