Chatbot settings
Quick Button Examples
Write button text that makes the next step obvious.
Help customers book, call, visit, or learn more with less effort.
Use words that show the action
Good button text is simple: Book now, Call us, Get directions, View menu, Ask about pricing, See catalog.
Avoid vague words like “More” when customers need to know what will happen next.
Use fewer, better buttons
Too many buttons can make customers stop and think. Put the most important action first.
For many small businesses, booking, phone, map, website, or menu are enough.
Change buttons after seeing real questions
If customers keep asking about reservations, move booking higher. If they keep asking about location, make directions easier to find.
Buttons should follow customer behavior, not just your first guess.
Use the owner-defined catalog name
When a catalog is published, use its actual name such as Menu, Product guide, Collection, or Services in both the public shortcut row and the floating action menu.
A generic Catalog label can confuse restaurant guests or service customers.
Quick checklist
- Does each button clearly say what it does?
- The most important action appears first?
- There are not too many buttons?
- Links and phone numbers are current?
- Button order is reviewed after real questions?