Safety and troubleshooting
Safe Link Guidelines for Public Chatbots
Use external links in a way that protects customers and keeps the chatbot trustworthy.
Make outbound links useful without confusing or misleading visitors.
Use official HTTPS links
Use HTTPS links from domains customers can recognize. Avoid confusing redirects, file downloads, unusual ports, IP address links, or links that look like one company but lead somewhere else.
A clean link builds trust before the customer clicks.
Expect an external-site warning
Public chatbots may warn visitors before opening an external site. This is intentional and helps customers understand that they are leaving the RealLink AI chatbot.
The warning is a trust feature, not an error.
Review links after business changes
Booking tools, forms, maps, SNS pages, and websites can change. If an old link breaks or redirects unexpectedly, update it.
Broken links make the AI feel less reliable even when the answer is correct.
Quick checklist
- Links use HTTPS.
- Domains are recognizable.
- No suspicious file downloads are used.
- Booking and contact links are tested.
- External warning behavior is expected.