Question data
Read Usage and Daily Question Trends
Use monthly usage and daily question charts to understand demand.
What this helps you do
Know when customers ask questions and whether your plan still fits.
Use monthly usage for plan decisions
Monthly usage helps you choose a plan without guessing. If usage is low, staying on a smaller plan may be enough.
If usage keeps growing, it may be time to move up before customers hit a limit.
Look for spikes and quiet days
A sudden spike can come from a campaign, a new QR placement, a busy weekend, a holiday, or a product launch.
A quiet day can also teach you something. Maybe the QR code was not visible, or fewer customers saw that channel.
Compare the chart with real events
Write down what happened on busy days: a flyer, sign, event, social post, promotion, or store change.
This helps you see which offline or online action created more customer questions.
Quick checklist
- Monthly usage is checked before changing plans?
- Did you review busy days and quiet days?
- Spikes are compared with campaigns or QR placements?
- The busiest day has a clear explanation?
- Next month is compared with this month?