Teaching your AI
Update Your AI Knowledge Every Week
A lightweight weekly routine for keeping your AI employee current without creating extra work.
Goal
Keep answers accurate as the business changes.
Use customer questions as the update list
You do not need to guess what to update. Start with the questions customers asked that week.
If a question appears repeatedly, make the answer easier to find in the AI knowledge and in your real-world materials.
Review time-sensitive facts
Hours, holiday schedules, reservation rules, prices, stock, campaigns, and event details change often. These should be reviewed regularly.
A small weekly review protects customer trust.
Remove what no longer applies
Old policies, expired promotions, discontinued items, and temporary notices should be removed or marked as ended.
Teaching more is not always better. Teaching current information is better.
Quick checklist
- Repeated questions are checked.
- Hours and pricing are reviewed.
- Expired promotions are removed.
- New contact or booking routes are updated.
- A test question is sent after saving.