Manufacturing and wholesale
Ask for the product, quantity, minimum order, sample, and delivery needs.
Catalog inquiry
The customer already opened a product. Put the next step in the same detail view.

Where this works well
Ask for the product, quantity, minimum order, sample, and delivery needs.
Ask for the menu item, event date, guest count, dietary needs, and pickup or delivery.
Ask for the product, preferred option, quantity, and contact method.

Catalog inquiry
Open inquiry settings, keep only the fields you need, and give the button a clear name. Publish the catalog when it is ready.
Catalog inquiry
Open the public catalog, choose a product, and press the inquiry button. The main chatbot should open the right form. Test it on a phone.

Turn on the inquiry form, publish the catalog, and test one product on a phone.